The contact centre edition meets the changing needs of companies and service providers that operate inbound and outbound sales and customer management facilities.
Bergamot has a powerful data cleaning and formatting edition that allows data to be extracted in a variety of formats from legacy systems. It creates the type of high quality data that is the basis for successful sales prospecting.
The Management edition delivers the user a raft of administrative, management reporting and communications functionality.
Bergamot Solutions and its lead product Bergamot has gained global recognition again as a finalist in the ContactCentreWorld.com 2007 awards. The product featured for the second year running and was recognized for its technological innovation, design flexibility and ease of use.
more information ...A number of leading Australian corporations have adopted Bergamot to assist them in the management of their sales and customer management programs. Miele, News Limited, and Reed Exhibitions are just some of the blue chip Australian companies who use the platform.
more information ...